To order a Product or Service you will need to follow the ordering procedures set out on our order page. Details of our prices for the Products and Services, and the procedures for payment and delivery are displayed on our web site.
Please note that if you wish to purchase in store there are certain products that will incur a £7.99 carriage charge. If you are unsre please check with us fist by calling us on 0191 2736100.
Any times or dates stated on our web site for delivery are estimates only. Sungold Autosounds Ltd will make all reasonable effort to deliver goods within the time specified, but does not accept liability for any failure to deliver within that time.
You must pay by credit or debit card at the time of order. The price of any Product or Service is the price in force at the date and time of your order. We may change the price of any Product or Service before you place an order. We try to ensure that our prices displayed on our web site are accurate but the price on your order will need to be validated by us as part of the acceptance procedure.
We will inform you if a Product or Service's correct price is higher than that stated in your order and you may cancel the order and decide whether or not to order the Product or Service at the correct price.
Sungold Autosounds Ltd is entitled to refuse any order placed by you. If your order is accepted, we will confirm acceptance to you by online electronic means (‘Confirmation') to the e-mail address you have given us on ordering. The order will then be fulfilled by the date set out in the Confirmation or, if the Confirmation does not contain such a date, within 30 days.
If the Product you ordered is unavailable, we may provide to you a substitute of an equivalent quality at the price then applicable (‘Substitute Product') or refund your money.
You undertake that all details you provide to us for the purpose of purchasing goods or services which may be offered by us on our web site will be correct, that the credit or debit card, or any electronic cash, which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any goods or services. We reserve the right to obtain validation of your credit or debit card details before providing you with any goods or services.
If you cancel an installation at less than 2 full workings days notice, or fail to make the vehicle available for an installation at the agreed time and place, a cancellation and re-booking fee of £59 including vat will be charged and must be paid prior to re-booking the installation.